Shipping & Delivery

Delivery

Purchased items will be generally shipped within two (2) business days of confirmation of your order; provided, however, it can take up to five (5) business days depending on the location of the Brand you purchased an item(s) from. When you order an item(s) from our exclusive line, we will inform you an approximate delivery date in our invoice to you. Please allow up to two (2) business days for order processing. If you still have not received your purchase after 4 weeks, please notify support@globalgeneralstore.com. Upon confirmation of your order, you will receive an email from orders@globalgeneralstore.com including the tracking number of your order. Please note that delivery may be delayed due to transportation, custom and other issues which are beyond our control.

Prices, Shipping & Handling Charges

All orders to be shipped to Japan will be handled and shipped by Sagawa Express Co., Ltd., and all orders to be shipped to countries other than Japan will be shipped by a nationally-recognized U.S. courier or a courier of similar stature unless selected otherwise. Rates are calculated in the shopping cart. All orders within California will incur the current California sales tax, and other orders may be subject to applicable sales tax as well. Please contact support@globalgeneralstore.com if you have any questions.

Shipping Info

Orders generally ship within two (2) days of confirmation of your order. We do not ship on Saturdays, Sundays or holidays. Some orders will take longer to process.

Shipping Policy

Orders generally shipped within 24-48 business hours. Weekends and holidays excluded. Couriers will not pick up or deliver packages on weekends or holidays. Items ordered together may ship separately. Signatures are required for all the delivery. Couriers will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem, please contact us at support@globalgeneralstore.com within 24 hours of place your order.

Calculating Shipping Costs

Place the items you wish to order in your Shopping Cart & view it.