Terms of Use

Three Seventy Three, Inc., doing business as Global General Store, and its affiliates (“GGS” or “we” or “us” or “globalgeneralstore.com”) have created these Terms of Use (the “Terms”) and this privacy policy (this “Privacy Policy“) in order to demonstrate its commitment to user, visitor, subscriber, and customer privacy with regard to the GGS website located at https://www.globalgeneralstore.com and any affiliated websites (together, collectively the “Website“)). Privacy on the Website is of great importance to us. Because we may gather some important information from our users, visitors, subscribers and customers (collectively “Subscribers” or “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices.

PLEASE REVIEW THE FOLLOWING TERMS CONCERNING YOUR USE OF AND ACCESS TO THE WEBSITE. BY ACCESSING, USING AND/OR DOWNLOADING ANY MATERIALS OR CONTENT FROM THE WEBSITE, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MAY NOT USE THE WEBSITE.

Terms of Use

General

We may, from time to time, change the Terms that govern your use of the Website. Your use of the Website following any such change constitutes your agreement to follow and be bound by the Terms as changed.  We may change, move or delete portions of, or may add to, the Website from time to time.

Product Information

While products displayed on the Website are generally available in stores of the brands we partner with (the “Brands”) in the United States while supplies last, in some cases, certain products displayed on the Website may not be available in stores in the United States. The prices displayed on the Website are quoted in U.S. Dollars and subject to change. If a Subscriber uses other currencies than U.S. Dollars to purchase such products, the prices are also subject to then-prevailing currency exchange rate at the time of the purchase.

Delivery

Purchased items will be generally shipped within two (2) business days of confirmation of your order; provided, however, it can take up to five (5) business days depending on the location of the Brand you purchased an item(s) from. When you order an item(s) from our exclusive line, we will inform you an approximate delivery date in our invoice to you. Please allow up to two (2) business days for order processing. If you still have not received your purchase after 4 weeks, please notify support@globalgeneralstore.com. Upon confirmation of your order, you will receive an email from orders@globalgeneralstore.com including the tracking number of your order. Please note that delivery may be delayed due to transportation, custom and other issues which are beyond our control.

Prices, Shipping & Handling Charges

All orders to be shipped to Japan will be handled and shipped by Sagawa Express Co., Ltd., and all orders to be shipped to countries other than Japan will be shipped by a nationally-recognized U.S. courier or a courier of similar stature unless selected otherwise. Rates are calculated in the shopping cart. All orders within California will incur the current California sales tax, and other orders may be subject to applicable sales tax as well. Please contact support@globalgeneralstore.com if you have any questions.

Product Availability

Although availability may be indicated on the Website, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.

Returns & Exchanges

All returns and exchanges request must be submitted to customer service for a return authorization number (a “Return Authorization Number”).

You can submit a return request by emailing support@globalgeneralstore.com

Returns without Return Authorization Numbers will not be accepted.

Any discounted items, tailored items, innerwear and any other items that the Website indicates cannot be returned or refunded will be nonrefundable and nonreturnable.

We will accept unworn, unwashed merchandise in its original condition for return within 15 days of your receipt of the merchandise. Please follow the instructions below.

  1. Pack the item(s) securely in the original product packaging, if possible.  Please include all paperwork, parts and accessories. All items must be returned in good condition, to ensure the refund or exchange will be accepted.
  2. Enclose the original packing slip with the item. If you cannot send your packing slip, please include your order number, billing name, and address with the item(s).
  3. Before sending your return shipment, please remove all extra labels from the outside of the packaging.
  4. Send the return package to a mailing address designated by us.
  5. You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receipt of the returned order.
  6. Credit for gift returns will be issued to the original purchaser.
  7. You will be refunded the return shipping cost if the return is a result of a manufacturing defect or a shipping error.

Global General Store’s Communications to You

You agree that we may send electronic mail to you for the purpose of advising you of changes or additions to the Website, about any products or services available at the Webiste, or for such other purpose(s) as we deem appropriate.

Shipping Info

Orders generally ship within two (2) days of confirmation of your order. We do not ship on Saturdays, Sundays or holidays. Some orders will take longer to process.

Payment Method Accepted

We accept the following forms of payment:

  • Paypal
  • Credit card payment through Authorize.Net

Shipping Policy

Orders generally shipped within 24-48 business hours. Weekends and holidays excluded. Couriers will not pick up or deliver packages on weekends or holidays. Items ordered together may ship separately. Signatures are required for all the delivery. Couriers will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem, please contact us at support@globalgeneralstore.com within 24 hours of place your order.

Order Verification

All suspect orders are subject to verification; this is done for your protection. Suspect orders will be held until verified. All unverified orders will be automatically canceled after 7 days.

Calculating Shipping Costs

Place the items you wish to order in your Shopping Cart & view it.

Products, Content, Specifications and Accuracy of Information

We attempt to ensure that information on the Website is complete, accurate and current. Despite our efforts, the information on the Website may be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on the Website. All features, content, specifications, products, colors and prices of products and services described or depicted on the Website are subject to change at any time without notice. Certain measurements and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. The actual color you see, however, will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in the Website at a particular time does not imply or warrant that those products or services will be available at any time. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice and in our sole and absolute discretion, to limit the order quantity on any product or service, to refuse service to any customer and/or to refuse access to the Website by any visitor or customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

General Use Provisions

All materials provided on the Website, including but not limited to information, documents, products, logos, graphics, sounds, images, compilations, content and services (“Materials” or “Content”), are provided either by GGS or by respective third party authors, developers, vendors or the Brands (collectively “Third Party Providers“) and are the copyrighted works of GGS and/or its Third Party Providers (or is permitted/licensed to be used by Third Party Providers), unless specifically provided otherwise. Except as stated herein, none of the Materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of GGS and/or a Third Party Provider. Also, you may not “mirror” or “archive” any Materials contained on the Website on any other server without GGS’ prior express written permission.

Except where expressly provided otherwise by GGS, nothing on the Website shall be construed to confer any license or ownership right in or to the Materials, under any of GGS’ intellectual property rights, whether by estoppel, implication, or otherwise. You acknowledge sole responsibility for obtaining any such licenses. See the “Contact Information” section below if you have any questions about obtaining such licenses. Materials provided by Third Party Providers have not been independently reviewed, tested, certified, or authenticated in whole or in part by GGS. GGS does not provide, sell, license, or lease any of the Materials other than those specifically identified as being provided by GGS.

Any unauthorized use of any Materials contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes. It is your obligation to comply with all applicable state, federal and international laws. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Termination: You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.

Links to Third Party Sites

The Website may contain links or have references to websites controlled by parties other than GGS. GGS is not responsible for and does not endorse or accept any responsibility for the contents or use of these third party websites. GGS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by GGS of the linked website and/or the content and materials found at the linked website, except as specifically stated otherwise by GGS. It is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of an intrusive nature. No link with the Website is authorized without our prior written approval.

Submissions

Except where expressly provided otherwise by GGS, all comments, feedback, information and data submitted to GGS through, in association with or in regard to the Website and/or any other GGS goods or services (“Submissions“) shall be considered non-confidential and GGS’ property. This may not include copyright ownership of images which you may upload, but does include an express license to use said images in any method GGS sees fit and make compilations and derivative works thereof in all media now known or hereafter devised. Except as expressly enumerated in the preceding sentence, by providing such Submissions to GGS, you agree to assign to GGS, as consideration in exchange for the use of the Website, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. You represent that you have the right to grant GGS these rights. GGS shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. You acknowledge that you are responsible for the Submissions that you provide, and that you, not GGS, have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright.

You will not post any Submission that (a) is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity

GGS reserves the right, but disclaims any obligation or responsibility, to (a) refuse to post or communicate or remove any Submission from any Website that violates these Terms and (b) identify any user to third parties, and/or disclose to third parties any Submission or personally identifiable information, when we believe in good faith that such identification or disclosure will either (i) facilitate compliance with laws, including, for example, compliance with a court order or subpoena, or (ii) help to enforce these Terms and/or protect the safety or security of any person or property, including any Website. Moreover, we retain all rights to remove Submissions at any time for any reason or no reason whatsoever.

Children

GGS does not accept Submissions from persons under the age of 14 (“Child” or “Children”). Furthermore, GGS does not accept any user who is a Child. You are ineligible to use this Website if you are under the age of 14. If you are under the age of 18, you must have your parent or legal guardian set up your account and have them agree to these Terms. If you are under the age of 18, your parent or legal guardian’s consent to these Terms is ongoing and they hereby warrant that they will review these Terms for changes, and if any occur, that they will be amenable thereto until you reach age 18, at which point you hereby give your consent to these Terms. Furthermore, to the extent any user under the age of 18 makes a Submission of copyrighted materials heretofore, their parent or legal guardian hereby grants GGS all rights to utilize the copyright and image / likeness embodied therein as further enumerated in these Terms.

All Submissions must be true, and in accordance with the rights of privacy and publicity and all federal, state and international law. You may not upload an image or any likeness of another without their consent (or the consent of their parent or guardian if they are under the age of 18). If you do so, GGS reserves the right to cancel or suspend your account. Furthermore, GGS reserves the right to cancel or suspend your account, if, in its sole discretion, it believes you are using GGS for improper purposes, or any purpose inconsistent with its business.

European Community

If you are a resident of the European Community, please do not provide personally identifiable information.

Limitation of Liability

TO THE EXTENT ALLOWED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF GGS EXCEED $1,000.00. IN NO EVENT SHALL GGS OR THE THIRD PARTY PROVIDERS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY DAMAGES to your computer, telecommunication equipment, or other property and/or FOR LOSS OF DATA, CONTENT, IMAGES, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THESE TERMS, INCLUDING BUT NOT LIMITED TO THE accessing or USE of, OR INABILITY TO USE, THE WEBSITE AND THE SERVICES ASSOCIATED THEREWITH including but not limited to the downloading of any materials, REGARDLESS OF CAUSE, WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR THE THIRD PARTY PROVIDER HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF LIABILITY SET FORTH IN THIS SECTION SHALL NOT APPLY IN THE EVENT OF YOUR BREACH, OR RELATED TO YOUR INDEMNITY OBLIGATIONS. THIS PARAGRAPH SHALL NOT AFFECT THE RIGHTS LISTED BELOW IN THE SECTION TITLED “INDEMNITIES”.

Licenses from GGS

You are being granted solely a revocable, limited license, in compliance with these Terms.

Licenses from You

You grant to GGS and its Third Party Providers the non-exclusive, worldwide right to use, copy, transmit and display any data, information, Content or other Materials, provided to GGS by you in the course of accessing and/or using the Website. Notwithstanding the foregoing, GGS’ obligations regarding identification and other information concerning your personal information shall be governed by the terms of the Privacy Policy available at https://www.globalgeneralstore.com/privacy/. The terms of the Privacy Policy are expressly incorporated herein as though set forth in full.

Billing and Payment

To the extent you purchase any goods and/or services from GGS, you agree to pay for all goods and services ordered from GGS and/or its Third Party Providers except as set forth in a writing signed by an authorized representative of GGS. You will provide GGS with valid and updated credit card or approved purchase order information and with GGS and accurate billing and contact information. If you provide credit card or other authorized payment method information to GGS, you authorize GGS, or a credit card processor of its choosing to bill such credit card or to make such charges as applicable. If GGS, in its sole and absolute discretion, permits you to make payment using a method other than a credit card or other authorized payment method, GGS will invoice you at, or within a reasonable period of, the time of the purchase request. All amounts invoiced hereunder shall be due within thirty (30) days of the date of the invoice.

Representations and Warranties

Each party represents and warrants that it has the power and authority to enter into these Terms. GGS warrants that it will provide the Website and all goods and services in a manner consistent with its business practices, as GGS, in its sole and absolute discretion, deems fit. To the extent that you represent an entity of any type or any individual besides yourself, you represent and warrant that you have the proper authority to enter into these Terms on their behalf.

Disclaimer of Warranties

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY GGS, THE MATERIALS ON THE WEBSITE ARE PROVIDED “AS IS,” AND ARE FOR USE AS CONTRACTED HEREIN. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, GGS AND ITS THIRD PARTY PROVIDERS HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE WEBSITE, THE MATERIALS, AND THE GOODS AND SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND QUALITY OF GOODS AND SERVICES EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. GGS AND ITS THIRD PARTY PROVIDERS MAKE NO REPRESENTATIONS, GUARANTIES OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE website and the GOODS, SERVICES AND/OR MATERIALS ASSOCIATED WITH THE WEBSITE, OR THE RESULTS YOU MAY OBTAIN BY accessing or USING THE WEBSITE AND/OR THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, GGS AND ITS THIRD PARTY PROVIDERS DO NOT REPRESENT OR WARRANT THAT (A) THE OPERATION OR USE OF THE WEBSITE OR MATERIALS WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (B) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS; OR (C) THE GOODS, SERVICES, MATERIALS, OR THE SYSTEMS THAT MAKE THE SERVICES AND WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT NEITHER GGS NOR ITS THIRD PARTY PROVIDERS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE WEBSITE AND SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. GGS IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. YOU USE THIRD PARTY PROVIDERS AND AFFILIATED SERVICES AT YOUR PERIL AND ASSUME ALL RISKS RELATED TO USE OF SAID THIRD PARTY PROVIDERS AND SERVICES.

Indemnities

You shall defend and indemnify GGS and its Third Party Providers against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) finally awarded against GGS or its Third Party Providers by a court of competent jurisdiction arising out of or in connection with a claim by a third party related to you. GGS shall have no indemnification obligation or other liability for any claim of infringement arising from (a) use of the Website and/or the goods, services or Materials associated with the Website other than in accordance with these Terms; (b) the combination of the Website and/or the goods, services or Materials associated with the Website with any other products, services, or materials; or (c) any third party products, services, or materials.

Your Responsibilities

You will comply with all applicable local, state, national and foreign laws, treaties, regulations and conventions in connection with your use of the Website, including without limitation those related to data privacy, international communications, and the exportation of technical or personal data from locations other than the location from which GGS controls and operates the Website and services associated therewith. Furthermore, you expressly agree not to violate any rights of publicity or privacy of any person, nor defame any person or entity.

Notices

GGS may give notice by means of a general notice on the Website, electronic mail to your e-mail address on record in GGS’ account information, or by written communication sent by first class mail or pre-paid post to your address on record in GGS’ account information. You may give notice to GGS at any time by letter sent by letter delivered by registered mail with return receipt to: Global General Store, 530 S. Hewitt St. #128, Los Angeles, CA 90013 U.S.A. All notices shall be deemed to have been given four days after mailing or 36 hours after sending by confirmed facsimile, email or posting to the Website.

Miscellaneous Provisions

Any action related to these Terms will be governed by California law and controlling U.S. Federal law. No choice of law rules of any jurisdiction will apply. Any disputes, actions, claims or causes of action arising out of or in connection with these Terms or the Website shall be exclusively subject to and submitted to arbitration as stated herein. At the request of GGS, any controversy or claim related to these Terms (“Claim“) may be resolved by arbitration in accordance with the Federal Arbitration Act (Title 9, U. S. Code) (the “Act“). The Act will apply even though these Terms provide that those are governed by the laws of California. Arbitration proceedings will be determined in accordance with the Act, the rules and procedures for the arbitration of financial services disputes of JAMS/Endispute, LLC, a Delaware limited liability company or any successor thereof (“JAMS“), except that discovery in said arbitration shall be limited in scope to the specifics of liability on the Claim, and any discovery related to damages calculations or any financials shall be withheld until after liability has been decided by the arbitrator(s). In the event of any inconsistency between the JAMS rules and this paragraph, the terms of this paragraph shall control. The arbitration shall be administered by JAMS and conducted in Los Angeles County, California. All Claims shall be determined by one arbitrator; however, if Claims exceed Five Million Dollars, upon the request of GGS, the Claims shall be decided by three arbitrators. All arbitration hearings shall commence within ninety (90) days of the demand for arbitration and close within ninety (90) days of commencement and the award of the arbitrator(s) shall be issued within thirty (30) days of the close of the hearing. However, the arbitrator(s), upon a showing of good cause, may extend the commencement of the hearing for up to an additional sixty (60) days. The arbitrator(s) shall provide a concise written statement of reasons for the award. The arbitration award may be submitted to any court having jurisdiction to be confirmed and enforced. The arbitrator(s) will have the authority to decide whether any Claim is barred by the statute of limitations and, if so, to dismiss the arbitration on that basis. For purposes of the application of the statute of limitations, the service on JAMS under applicable JAMS rules of a notice of Claim is the equivalent of the filing of a lawsuit. Any dispute concerning this arbitration provision or whether a Claim is arbitrable shall be determined by the arbitrator(s). The arbitrator(s) shall have the power to award legal fees pursuant to these Terms. This paragraph does not limit the right of GGS to: (i) exercise self-help remedies, such as but not limited to, setoff; (ii) initiate judicial or nonjudicial foreclosure against any real or personal property collateral; (iii) exercise any judicial or power of sale rights, or (iv) act in a court of law to obtain an interim remedy, such as but not limited to, injunctive relief, writ of possession or appointment of a receiver, or additional or supplementary remedies.

The English language version of the Terms shall be controlling in all respect, and the Japanese language version and versions in other languages shall be for reference purposes only; should there be any disagreement over the interpretation of the Terms, the parties will rely on the English language version. The Terms represent the parties’ entire understanding relating to the use of the Website and supersedes any prior or contemporaneous, conflicting or additional, communications. GGS reserves the right to change these Terms or its policies relating to the Website at any time and from time to time, and such changes will be effective upon being posted herein. You should visit this page from time to time to review the then current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website, which may be posted from time to time. Your continued use of the Website after any such changes and/or postings shall constitute your consent to such changes. If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between GGS and you as a result of these Terms or use of the Website. You may not assign these Terms without the prior written approval of GGS. Any purported assignment in violation of this section shall be void. GGS reserves the right to use Third Party Providers in the provision of the Website and/or the goods, service and/or Materials associated therewith. The failure of either party to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing. In the event of any litigation of any controversy or dispute arising out of or in connection with these Terms, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys’ fees and expenses, court costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by GGS.

Intellectual Property Notices

Elements of the Website are protected by copyright, trademark, trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from the Website may be copied or retransmitted unless expressly permitted by GGS.

The Global General Store trademark and/or other identifiers referenced herein are trademarks of GGS and/or its affiliates, and may be registered in certain jurisdictions.

Copyright © 2017 Three Seventy Three, Inc. All rights reserved.

CONTACT INFORMATION

If you have any questions about these Terms, or if you would like to request permission to use any Materials, please contact our Customer Service Department at support@globalgeneralstore.com.